Trusted Allied Health, Nursing and Support Services at Home

Professional and reliable mobile allied health, nursing and support services across Melbourne, Geelong, Ballarat and surrounding areas — from hospital discharge support to everyday home assistance.

Key Benefits

We Bring Allied Health and Nursing Services to Your Home

Enjoy receiving the top quality clinical care and rehabilitation services at the comfort of your home.

Comfort & Convenience

Care delivered in-home saves travel stress and lets clinicians assess real-life needs.

With Medicana, you may save on client contributions, meaning more of your funding goes into the services you need most. Learn how we help you save

Optimised
Treatment

Home-based therapy allows adaptation to real-world spaces, like staircases or kitchen layouts.

With Medicana, you may save on client contributions, meaning more of your funding goes into the services you need most. Learn how we help you save

Holistic &
Connected Care

We value open communication with families, referrers, and specialists to ensure cohesive, client-centred outcomes.

With Medicana, you may save on client contributions, meaning more of your funding goes into the services you need most. Learn how we help you save

Trusted & Compassionate Team

Receive genuine care from professionals who truly support your health and well-being.

With Medicana, you may save on client contributions, meaning more of your funding goes into the services you need most. Learn how we help you save

Our Credentials

Registered. Accredited. Trusted.

We’re proud to meet the highest standards in Aged Care and NDIS.

Experienced with Support at Home, STRC and NDIS

Fully insured and compliant with national care standards

Police-checked and qualified team members

Our Offerings

Our Services

Learn more about how we care, explore our transparent fees, or get in touch with our team to start your journey toward flexible, personalised home care.

Allied Health at Home

Physiotherapy, Occupational Therapy, Podiatry—and more—to support recovery, independence, and daily function.

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Community Nursing & Hospital in the Home (HITH)

Nursing support including wound care, medication management, chronic illness management, and HITH services.

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Support at Home

Warm, respectful domestic assistance, personal care, respite, transport, and companionship tailored to daily needs.

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Why Choose Us

Fast, Reliable & High-Quality Care

Why Our Referral Partners Choose Medicana

Rapid Onboarding & Urgent Support

We understand urgency. Our referral management team is prompt, thorough and coordinated resulting in rapid bookings and timely service delivery post-referral.

Highly Qualified Clinicians

Our team is comprised of experienced, registered professionals with rigorous screening—AHPRA registration, police checks, NDIS clearances and continuing professional development.

Wide Coverage & Flexibility

Offering Support at Home services across Australia and clinical services throughout Melbourne Metro and regional centres like Geelong, Ballarat and surrounding areas.

Transparent Reporting & Service Management

You receive clear communication, detailed reports, and no hidden fees—aligned with your referral expectations.

Brokerage Services

Seamless partnerships for providers and coordinators

We work with Support at Home providers, NDIS support coordinators, and hospital discharge planners to deliver compliant, mobile services. Our team handles the scheduling, reporting, and compliance so you can focus on your clients — knowing they’ll receive trusted care without delays.

For Self-Managing Clients

Simple, affordable access to care

If you’re managing your own Home Care or Support at Home Package, Medicana makes it easy to access quality services without high fees or confusing processes. You’ll be supported by the same qualified, compassionate team, with care tailored to your needs and delivered with empathy and respect.

Referrals

Ask a Question or Refer a Client

Submit a quick form and our team will respond fast.
Or call us at 1800 077 000.

We support referrals from hospital discharge planners, HCP and Support at Home Providers, NDIS Support Coordinators, as well as self-managing clients.

Learn more about us

At Medicana, the health and welfare of our community is our priority.

Referrals

Referring Someone to Medicana?

We work closely with health professionals, care coordinators and support networks to make sure clients receive the right care — quickly and with compassion. If you're looking to refer someone to a Support at Home provider, our team is ready to help.

Why our team?
Fast response times
Clear communication with referrers
Support for Support at Home, STRC, NDIS and private clients
We are proudly Australia Wide

Wherever you are in Australia, we are ready to support you

Our network of care providers covers metro, regional and rural areas across Australia. We work flexibly with both local teams and remote options like telehealth where needed.

Testimonials

What Our Clients Say

From smooth onboarding to ongoing support, our clients share how working with us has made their journey easier and more impactful.

“Medicana made it easy...”

“I was nervous about switching to self-managed, but Medicana made it easy. Now I get more care, and I choose who provides it.”

Margaret
Brisbane

“Easy and reassuring...”

“They actually listen and give you real options. Recommended to friends and family because of how easy and reassuring the whole process.”

Ahmed
Geelong

“I feel in control again...”

“Friendly, professional, and so easy to deal with from start to finish. I feel in control again and confident about the decisions I’m making.”

Irene
Melbourne
Our Blog

Helpful Articles & Updates

Looking for tips, news and guidance on home care? Our blog is full of useful resources to help you stay informed and make the most of your support.

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Care Tips

Self-Managing Your Home Care Package: What You Need to know

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Read Article
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Funding

Self-Managing Your Home Care Package: What You Need to know

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Read Article
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Home Care

Self-Managing Your Home Care Package: What You Need to know

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Read Article
FAQs

Frequently Asked Questions

At Medicana, we know you may have questions about how our services work, who can access them, and what costs are involved. Below are some of the most common questions we receive from clients, families, and referral partners.

General Questions

What services does Medicana provide?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

Where does Medicana operate?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

Who can make a referral?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

Support at Home & Fees

Are Support at Home services free of charge?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

How does Medicana help me save money on contributions?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

Do I need to pay extra for travel or administration?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

Allied Health & Nursing

Can I get physiotherapy at home?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

What about occupational therapy and equipment assessments?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

Do you provide podiatry services at home?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

What nursing services are available?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

Referrals & Reporting

How quickly can services start after a referral?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

Will I receive progress notes and reports?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

How do I make a referral?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

Let’s make home care simple, together.

Need Help or Have Questions?

We’re just a call or email away. Whether you’re exploring your options, need clarity around funding, or just want a friendly chat — we’re here for you.