Contact

Get in Touch With Medicana

Whether you’re a hospital discharge planner, a Support at Home or NDIS provider, or a family member looking for clinical or support services, our team is here to help.

Medicana makes healthcare at home simple, safe, and professional. Contact us today for allied health, nursing, support at home, hospital discharge services, and brokered care partnerships.

Referrals

Referral Partners & Professionals

If you are a:

  • Hospital discharge planner
  • Support at Home or Home Care Package provider
  • NDIS support coordinator
  • Healthcare professional

You can send us referrals directly using the form below or by calling our team for urgent requests. We provide fast response times and can mobilise services quickly across Melbourne Metro and regional Victoria.

Individuals & Families

If you are looking for in-home allied health, nursing, or support services for yourself or a loved one, our friendly team will guide you through your options and make the process easy.

We’ll answer your questions, explain available services, and help you set up the right supports — without the stress.

Get in Touch

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Use the form below and we’ll get back to you within one business day.

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We are proudly Australia Wide

Our Coverage

Medicana provides services across Melbourne Metro, Geelong, Ballarat, Bendigo, and other regional centres in Victoria.

Medicana makes healthcare at home simple, safe, and professional. Contact us today for allied health, nursing, support at home, hospital discharge services, and brokered care partnerships across Melbourne and regional Victoria.

FAQs

Frequently Asked Questions

At Medicana, we know you may have questions about how our services work, who can access them, and what costs are involved. Below are some of the most common questions we receive from clients, families, and referral partners.

General Questions

What services does Medicana provide?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

Where does Medicana operate?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

Who can make a referral?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

Support at Home & Fees

Are Support at Home services free of charge?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

How does Medicana help me save money on contributions?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

Do I need to pay extra for travel or administration?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

Allied Health & Nursing

Can I get physiotherapy at home?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

What about occupational therapy and equipment assessments?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

Do you provide podiatry services at home?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

What nursing services are available?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

Referrals & Reporting

How quickly can services start after a referral?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

Will I receive progress notes and reports?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

How do I make a referral?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.