Support at Home Services

Support at Home Services

Staying Independent, Living Well at Home

With Support at Home funding, you can choose the services that help you remain safe, comfortable, and independent. At Medicana, we provide the full range of Independence and Everyday Living services — delivered by reliable, experienced staff at a lower cost, without compromising on quality.

Our Services

Independence Services

Supporting your daily needs so you can continue to live life your way.

Personal Care

Assistance with showering, dressing, grooming, and maintaining your dignity at home.

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Transport

Safe, reliable help getting to medical appointments, shopping, or social activities.

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Meal Preparation

Support with cooking or preparing healthy meals to suit your tastes and needs.

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Shopping Assistance

Help with groceries and errands, or someone to go with you when you shop.

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Medication Support

Guidance to stay on track with medications as part of your care plan.

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Everyday Service

Everyday Living Services

Making daily life easier and your home safer.

Domestic Assistance

General cleaning, laundry, and tidying to keep your home fresh and comfortable.

Social Support

Friendly visits and companionship to reduce loneliness and keep you connected.

Respite Support

Short breaks for carers, with trusted support for you at home.

Key Benefits

Why Choose Medicana?

Lower costs, meaning more hours of care for you

Qualified and reliable staff who arrive on time

Flexible services tailored to your needs

Serving all states and regional areas

Ready to Arrange Services?

You don’t need to wait — our team is here to help you get started with the right Support at Home services.

Testimonials

What Our Clients Say

From smooth onboarding to ongoing support, our clients share how working with us has made their journey easier and more impactful.

“Medicana made it easy...”

“I was nervous about switching to self-managed, but Medicana made it easy. Now I get more care, and I choose who provides it.”

Margaret
Brisbane

“Easy and reassuring...”

“They actually listen and give you real options. Recommended to friends and family because of how easy and reassuring the whole process.”

Ahmed
Geelong

“I feel in control again...”

“Friendly, professional, and so easy to deal with from start to finish. I feel in control again and confident about the decisions I’m making.”

Irene
Melbourne
FAQs

Frequently Asked Questions

At Medicana, we know you may have questions about how our services work, who can access them, and what costs are involved. Below are some of the most common questions we receive from clients, families, and referral partners.

General Questions

What services does Medicana provide?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

Where does Medicana operate?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

Who can make a referral?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

Support at Home & Fees

Are Support at Home services free of charge?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

How does Medicana help me save money on contributions?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

Do I need to pay extra for travel or administration?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

Allied Health & Nursing

Can I get physiotherapy at home?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

What about occupational therapy and equipment assessments?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

Do you provide podiatry services at home?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

What nursing services are available?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

Referrals & Reporting

How quickly can services start after a referral?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

Will I receive progress notes and reports?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

How do I make a referral?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.