Personal Care Services

Dignified, Professional Support in the Comfort of Home

Personal care is one of the most important services available under your Support at Home funding. At Medicana, we provide personal care with respect, compassion, and professionalism — helping you stay safe, comfortable, and independent at home.

Our experienced carers and nurses are carefully matched to your background and preferences, so you always feel at ease with the person supporting you.

Our Services

What Personal Care Includes

Showering & Bathing

Gentle support to stay clean and fresh, while respecting your privacy.

Dressing & Grooming

Assistance with clothing, hair, shaving, and personal presentation.

Toileting & Continence Care

Discreet and respectful support for your comfort and dignity.

Mobility Assistance

Helping with walking, transfers, and safe movement around the home.

Key Benefits

Why Choose Medicana for Personal Care?

Qualified & Caring Staff

Experienced carers and nurses who understand the importance of dignity.

With Medicana, you may save on client contributions, meaning more of your funding goes into the services you need most. Learn how we help you save

Cultural & Personal Matching

We take the time to pair you with a carer who fits your lifestyle and preferences.

With Medicana, you may save on client contributions, meaning more of your funding goes into the services you need most. Learn how we help you save

Reliable & On-Time

You can count on us to be there when you need us.

With Medicana, you may save on client contributions, meaning more of your funding goes into the services you need most. Learn how we help you save

More Hours of Care

With Medicana, you may save on client contributions, meaning more of your funding goes into the services you need most. Learn how we help you save

With Medicana, you may save on client contributions, meaning more of your funding goes into the services you need most Learn how we help you save

The Outcome

A Service That Feels Personal

Personal care is about more than assistance — it’s about trust. With Medicana, you’ll have a consistent carer who knows you, respects your routine, and supports you to live life with comfort and independence.

Call Us to Arrange
Personal Care Services

Call our friendly team today toll free to discuss your needs

Testimonials

What Our Clients Say

From smooth onboarding to ongoing support, our clients share how working with us has made their journey easier and more impactful.

“Medicana made it easy...”

“I was nervous about switching to self-managed, but Medicana made it easy. Now I get more care, and I choose who provides it.”

Margaret
Brisbane

“Easy and reassuring...”

“They actually listen and give you real options. Recommended to friends and family because of how easy and reassuring the whole process.”

Ahmed
Geelong

“I feel in control again...”

“Friendly, professional, and so easy to deal with from start to finish. I feel in control again and confident about the decisions I’m making.”

Irene
Melbourne
FAQs

Frequently Asked Questions

At Medicana, we know you may have questions about how our services work, who can access them, and what costs are involved. Below are some of the most common questions we receive from clients, families, and referral partners.

General Questions

What services does Medicana provide?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

Where does Medicana operate?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

Who can make a referral?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

Support at Home & Fees

Are Support at Home services free of charge?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

How does Medicana help me save money on contributions?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

Do I need to pay extra for travel or administration?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

Allied Health & Nursing

Can I get physiotherapy at home?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

What about occupational therapy and equipment assessments?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

Do you provide podiatry services at home?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

What nursing services are available?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

Referrals & Reporting

How quickly can services start after a referral?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

Will I receive progress notes and reports?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

How do I make a referral?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.