Transportation Assistance Services

Transportation Assistance Services

Stay Connected, Independent, And On The Move.

Getting out and about is an important part of staying independent and connected. With your Support at Home funding, Medicana offers safe and reliable transport services to help you get where you need to go — with friendly staff who understand your needs and provide support every step of the way.

We’ll match you with a trusted carer or support worker who makes travel
comfortable and reassuring, whether it’s a short trip to the shops or an appointment across town.

Our Services

What Transportation Assistance Includes

Medical Appointments

Reliable transport to GP, specialist, hospital, and allied health visits.

Shopping & Errands

Assistance with groceries, pharmacy visits, and everyday tasks.

Social Activities

Transport to community groups, outings, or time with family and friends.

Recreational Trips

Support for leisure activities, events, or simply enjoying time outside.

Door-to-Door Service

Help getting in and out of the vehicle, carrying bags, and arriving safely.

Key Benefits

Why Choose Medicana for Transport?

Friendly, Caring Staff

Support workers who make each trip safe, easy, and stress-free.

With Medicana, you may save on client contributions, meaning more of your funding goes into the services you need most. Learn how we help you save

Matched to Your Needs

We consider your background, preferences, and mobility requirements.

With Medicana, you may save on client contributions, meaning more of your funding goes into the services you need most. Learn how we help you save

On-Time and Reliable

You can count on us for punctuality and consistency.

With Medicana, you may save on client contributions, meaning more of your funding goes into the services you need most. Learn how we help you save

Better Value for Money

Care delivered in-home saves travel stress and lets clinicians assess real-life needs.

With Medicana, you may save on client contributions, so more of your funding goes into the services you need. Learn how we help you save

The Outcome

Transport That Supports Your Independence

Transportation is about more than just getting from A to B — it’s about freedom. With Medicana, you’ll have the confidence to keep appointments, attend social events, and stay engaged in your community.

Call Us to Arrange
Transport Assistance

Call our friendly team today toll free to discuss your needs

Testimonials

What Our Clients Say

From smooth onboarding to ongoing support, our clients share how working with us has made their journey easier and more impactful.

“Medicana made it easy...”

“I was nervous about switching to self-managed, but Medicana made it easy. Now I get more care, and I choose who provides it.”

Margaret
Brisbane

“Easy and reassuring...”

“They actually listen and give you real options. Recommended to friends and family because of how easy and reassuring the whole process.”

Ahmed
Geelong

“I feel in control again...”

“Friendly, professional, and so easy to deal with from start to finish. I feel in control again and confident about the decisions I’m making.”

Irene
Melbourne
FAQs

Frequently Asked Questions

At Medicana, we know you may have questions about how our services work, who can access them, and what costs are involved. Below are some of the most common questions we receive from clients, families, and referral partners.

General Questions

What services does Medicana provide?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

Where does Medicana operate?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

Who can make a referral?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

Support at Home & Fees

Are Support at Home services free of charge?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

How does Medicana help me save money on contributions?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

Do I need to pay extra for travel or administration?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

Allied Health & Nursing

Can I get physiotherapy at home?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

What about occupational therapy and equipment assessments?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

Do you provide podiatry services at home?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

What nursing services are available?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

Referrals & Reporting

How quickly can services start after a referral?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

Will I receive progress notes and reports?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

How do I make a referral?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.