Shopping Assistance
Staying stocked with groceries and essentials is part of living well at home. With your Support at Home funding, Medicana provides safe and reliable shopping assistance — making sure you have what you need without the stress of doing it all on your own.
Our support workers can accompany you to the shops or assist you in other ways, always respecting your choices and preferences.
What Shopping Assistance Includes
Accompanied Shopping Trips
A support worker goes with you to the supermarket, pharmacy, or local stores.
Assistance While Shopping
Help with reaching items, carrying bags, and moving safely around shops.
Transport to and from Shops
Safe door-to-door transport when shopping assistance is included as part of your SaH plan.
Putting Groceries Away
Help unpacking and organising items once you return home.
Support with Lists
Assistance making shopping lists so you can plan ahead.
Important to Know...
Support at Home covers assistance with shopping, not the purchase of groceries themselves.
Workers can help you shop or support you to organise and manage your groceries at home.
Ongoing meal deliveries or takeaway purchases are not included under SaH.
Why Choose Medicana for Shopping Assistance?
Friendly, Caring Staff
Workers who make shopping easier and more enjoyable.
With Medicana, you may save on client contributions, meaning more of your funding goes into the services you need most. Learn how we help you save
Matched to Your Needs
Support that respects your background, culture, and preferences.
With Medicana, you may save on client contributions, meaning more of your funding goes into the services you need most. Learn how we help you save
Reliable & On-Time
Consistency you can count on for your weekly or occasional shopping needs.
With Medicana, you may save on client contributions, meaning more of your funding goes into the services you need most. Learn how we help you save
Better Value
With Medicana, you may save on client contributions, leaving more of your funding available for services you need. Learn how we help you save
With Medicana, you may save on client contributions, leaving more of your funding available for services you need. Learn how we help you save
What Our Clients Say
From smooth onboarding to ongoing support, our clients share how working with us has made their journey easier and more impactful.
“Medicana made it easy...”
“I was nervous about switching to self-managed, but Medicana made it easy. Now I get more care, and I choose who provides it.”
“Easy and reassuring...”
“They actually listen and give you real options. Recommended to friends and family because of how easy and reassuring the whole process.”
“I feel in control again...”
“Friendly, professional, and so easy to deal with from start to finish. I feel in control again and confident about the decisions I’m making.”
Frequently Asked Questions
At Medicana, we know you may have questions about how our services work, who can access them, and what costs are involved. Below are some of the most common questions we receive from clients, families, and referral partners.
General Questions
Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.
Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.
Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.
Support at Home & Fees
Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.
Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.
Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.
Allied Health & Nursing
Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.
Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.
Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.
Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.
Referrals & Reporting
Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.
Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.
Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.