Social Support
and Community Engagement

Stay Connected and Supported

Staying socially connected is just as important as looking after your physical health. With your Support at Home funding, Medicana provides trusted social support services to help older people feel connected, engaged, and supported in their community.

Our friendly support workers offer companionship, encouragement, and practical assistance so you can enjoy activities, outings, and meaningful social interactions that improve your wellbeing and independence.

Our Services

What Social Support Covers

Companionship at Home

Friendly visits, conversation, and shared activities to reduce loneliness.

Community Outings

Assistance to attend social groups, clubs, or community events.

Support for Hobbies & Interests

Encouragement and help with leisure activities you enjoy.

Escorted Appointments & Activities

Having a support worker by your side when attending outings or events.

Staying Connected

Assistance to use the phone, video calls, or community resources to keep in touch with family and friends.

The Outcome

Why Social Support Matters

Many older Australians experience isolation, which can affect mood, health, and independence. Social support services for seniors help you stay connected, participate in community life, and maintain a sense of purpose. With Medicana, you’ll have the reassurance of a consistent, friendly support worker who values your interests and respects your choices.

Key Benefits

Why Choose Medicana for Companionship & Social Support?

Friendly, Caring Staff

Support workers chosen for their warmth and compassion.

With Medicana, you may save on client contributions, meaning more of your funding goes into the services you need most. Learn how we help you save

Consistent Support

Someone you can get to know and trust over time.

With Medicana, you may save on client contributions, meaning more of your funding goes into the services you need most. Learn how we help you save

Tailored to You

Activities matched to your lifestyle, culture, and personal preferences.

With Medicana, you may save on client contributions, meaning more of your funding goes into the services you need most. Learn how we help you save

Better Value

With Medicana, you may save on client contributions, leaving more of your Support at Home budget for the services you need most. Learn how we help you save

With Medicana, you may save on client contributions, leaving more of your Support at Home budget for the services you need most. Learn how we help you save

Call Us to Arrange
Social Support Services

Call our friendly team today toll free to discuss your needs

Testimonials

What Our Clients Say

From smooth onboarding to ongoing support, our clients share how working with us has made their journey easier and more impactful.

“Medicana made it easy...”

“I was nervous about switching to self-managed, but Medicana made it easy. Now I get more care, and I choose who provides it.”

Margaret
Brisbane

“Easy and reassuring...”

“They actually listen and give you real options. Recommended to friends and family because of how easy and reassuring the whole process.”

Ahmed
Geelong

“I feel in control again...”

“Friendly, professional, and so easy to deal with from start to finish. I feel in control again and confident about the decisions I’m making.”

Irene
Melbourne
FAQs

Frequently Asked Questions

At Medicana, we know you may have questions about how our services work, who can access them, and what costs are involved. Below are some of the most common questions we receive from clients, families, and referral partners.

General Questions

What services does Medicana provide?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

Where does Medicana operate?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

Who can make a referral?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

Support at Home & Fees

Are Support at Home services free of charge?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

How does Medicana help me save money on contributions?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

Do I need to pay extra for travel or administration?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

Allied Health & Nursing

Can I get physiotherapy at home?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

What about occupational therapy and equipment assessments?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

Do you provide podiatry services at home?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

What nursing services are available?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

Referrals & Reporting

How quickly can services start after a referral?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

Will I receive progress notes and reports?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.

How do I make a referral?

Medicana provides mobile allied health, nursing, and Support at Home services across Australia and clinical services throughout Victoria. This includes physiotherapy, occupational therapy, podiatry, exercise physiology, community nursing, hospital-in-the-home (HITH) support, and everyday living services such as personal care, domestic assistance, shopping, transport, meal preparation, and social support.